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Terms & Policies
Find LocalRank-SEO’s terms of use, privacy policy, shipping and returns information, and other important policies.
Terms and Conditions
May 5, 2026
These Terms & Conditions (“Terms”) govern the use of the LocalRank-SEO website, service inquiries, consulting and digital marketing services, and online product orders placed through the website.
The website is operated by AI Search OÜ.
Company details:
AI Search OÜ
Registration code: 17515106
Address: Mäealuse 4/1, 12618 Harjumaa, Estonia
Email: info@localrank-seo.com
By using this website, submitting an inquiry, requesting services, or placing an order, you agree to these Terms. If you do not agree with these Terms, you should not use the website or place an order.
1. Scope of these Terms
These Terms apply to:
browsing and using the website;
submitting forms, inquiries, or requests;
requesting audits, consultations, proposals, or services;
purchasing products through the website;
using website tools, including QR code or review-related tools.
For specific SEO, GEO, website, content, consulting, or other digital marketing projects, additional terms may be agreed separately in a proposal, invoice, written agreement, or service contract. If there is a conflict between these general Terms and a specific written agreement, the specific written agreement will prevail.
2. Information about our services and products
LocalRank-SEO provides digital marketing and website-related services, including:
search engine optimization;
GEO and AI/LLM visibility consulting;
website structure and optimization;
content creation and structuring;
technical website optimization;
digital marketing consulting;
related implementation and support services.
The website may also offer tools and products, such as QR code tools, review-related tools, and custom-made or made-to-order printed products.
Website content is provided for general information only. We may update, change, or remove website content at any time.
3. Use of the website
When using the website, you agree to:
use the website only for lawful purposes;
provide accurate and up-to-date information;
not attempt to gain unauthorized access to systems, accounts, or data;
not disrupt, damage, overload, or interfere with website operation;
not use the website to distribute spam, malicious code, or harmful content;
not copy, reproduce, or reuse website content in violation of intellectual property rights.
We may restrict or suspend access to the website if we reasonably believe that these Terms have been violated.
4. Inquiries and service requests
You may contact us through forms, email, booking tools, or other contact methods shown on the website.
Submitting an inquiry, booking a call, or requesting an audit or proposal does not create a binding obligation for either party.
A binding service relationship is created only when the service scope, price, payment terms, and other relevant terms have been agreed in writing, for example through a proposal, invoice, email confirmation, or separate agreement.
5. Service projects, pricing, and payment
For SEO, GEO, website, content, consulting, or other service projects, the exact scope, timeline, deliverables, price, and payment schedule are agreed separately before work begins.
Unless agreed otherwise in writing:
work begins after the first agreed payment has been received;
payments are made according to the agreed invoice or payment schedule;
invoices are issued electronically;
changes to scope, timeline, or deliverables may require a separate agreement and additional payment.
Service fees are generally non-refundable once work has started, except where otherwise agreed in writing or required by applicable law.
6. Service deliverables and intellectual property
Unless agreed otherwise in writing, materials created by LocalRank-SEO, including texts, strategies, audits, analyses, structures, visuals, recommendations, and other deliverables, remain the intellectual property of AI Search OÜ until the agreed payment has been received in full.
After full payment, the client receives the right to use the agreed deliverables for their own business purposes.
Unless agreed otherwise, the client may not resell, redistribute, license, reproduce, or use the deliverables to provide competing services.
If deliverables include the client’s brand, business name, personal data, confidential information, or sensitive business information, LocalRank-SEO will not publicly share those materials in identifiable form without the client’s prior consent. We may use anonymized or redacted examples where the client cannot reasonably be identified.
7. Online product orders
The website may allow customers to order made-to-order or customer-specific products.
When placing an online product order:
the customer selects the product and available configuration options;
the customer provides the information required for the order, such as business profile, QR code destination, review link, shipping information, or other order details;
the customer reviews the available order information before payment;
payment is completed through a secure third-party payment provider;
after payment, we review the order before sending it to production and fulfillment.
The order is considered accepted once payment has been successfully completed and the order has been confirmed by us.
If payment fails, is declined, or is reversed, the order may be cancelled.
8. Customer responsibility for order details
The customer is responsible for checking all order details before completing payment, including:
selected product;
quantity;
business profile;
QR code or review destination;
uploaded or submitted information;
shipping address;
contact details.
If the customer provides incorrect information or selects the wrong business profile, QR destination, shipping address, product, or quantity, we may not be able to change the order once it has been confirmed or sent to production.
Customer errors are handled according to the Returns & Refund Policy.
9. Prices, taxes, and currency
Prices and currency are shown on the website or during checkout.
Prices may be updated from time to time. The price applicable to an order is the price displayed at the time the customer places the order and completes payment.
AI Search OÜ is currently not VAT registered. If this changes, tax information will be updated where required.
Shipping charges, taxes, import duties, or other additional costs may apply depending on the destination and order details. Where applicable, such information will be shown at checkout or described in the Shipping Policy.
10. Payment processing
Online product payments are processed by a third-party payment provider, currently Stripe.
Payment card details are entered through the payment provider’s secure payment environment. LocalRank-SEO does not store full card numbers, CVV codes, or complete payment card details on its own servers.
By placing an order, the customer agrees that payment-related data may be processed by the payment provider for transaction processing, fraud prevention, regulatory compliance, and related purposes.
If the payment provider declines, reverses, or flags a payment, the order may be cancelled or delayed.
11. Fulfillment and shipping
Products may be produced and shipped directly to the customer by a third-party made-to-order production and fulfillment partner on behalf of LocalRank-SEO.
LocalRank-SEO does not keep physical stock or dispatch products from its own office. However, LocalRank-SEO remains the seller of products purchased through the website and should be contacted for order, delivery, replacement, or refund-related questions.
Shipping destinations, fulfillment times, delivery estimates, customs/import duties, tracking, lost packages, and related delivery matters are described in the Shipping Policy.
12. Delivery risk and delays
Delivery estimates are not guarantees.
Delays may occur due to fulfillment workload, carrier delays, customs processing, address issues, seasonal demand, weather, transport disruptions, or other events outside reasonable operational control.
For consumer orders, mandatory consumer protection rules apply. Nothing in these Terms limits rights that cannot be excluded under applicable law.
If a product is defective, damaged, incorrect, or otherwise does not conform to the contract, the customer may have rights under applicable consumer protection law. In Estonia, consumers generally have the right to submit claims for defective goods within two years where the trader is responsible for the defect.
13. Returns, refunds, and cancellations for products
Because many products sold through the website are made to order and may include customer-specific or personalized elements, returns, cancellations, and exchanges are more limited than for standard stocked goods.
Customer errors, change of mind, incorrect selections, and incorrect submitted information are handled according to the Returns & Refund Policy.
Damaged, defective, misprinted, incorrect, or lost products may be eligible for replacement, refund, or another legally required remedy according to the Returns & Refund Policy and applicable law.
The Returns & Refund Policy forms part of these Terms.
14. Website tools and generated content
The website may provide tools, including QR code, Google Business Profile review, or related tools.
By using such tools, the user confirms that:
the information they provide is accurate and lawful;
they have the right to use the relevant business information, links, profiles, logos, or other submitted materials;
they are responsible for checking generated content before using it or placing an order;
they are responsible for how generated content is used in their own business.
We do not guarantee that third-party services, such as Google Business Profile, Google review links, maps, or related URLs, will remain available or unchanged. If a third-party service changes, removes, blocks, or modifies its functionality, previously generated links or QR codes may stop working, and this may be outside our control.
15. No guarantee of marketing results
For SEO, GEO, website, content, consulting, or related services, we do not guarantee specific rankings, traffic growth, revenue growth, lead volume, search visibility, AI/LLM visibility, review volume, or business results.
Digital marketing results may depend on many factors outside our control, including search engine algorithms, AI platform behavior, competition, website condition, customer actions, market demand, third-party platforms, and time.
We provide services, recommendations, and deliverables based on professional judgment, but the client remains responsible for business decisions and implementation choices unless otherwise agreed in writing.
16. Intellectual property of the website
Unless stated otherwise, website content, text, layout, graphics, brand elements, tools, templates, and other materials are owned by AI Search OÜ or its licensors and are protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, sell, or use website content for commercial purposes without prior written permission, except where permitted by mandatory law or clearly allowed on the website.
17. Third-party services and links
The website may contain links to or integrations with third-party services, such as Google services, Stripe, fulfillment providers, analytics tools, booking tools, CRM tools, cookie tools, or other platforms.
Third-party services are subject to their own terms and privacy policies.
LocalRank-SEO is not responsible for the content, availability, technical operation, policies, or actions of third-party services, except where mandatory law provides otherwise.
18. Privacy and data protection
Personal data is processed according to the Privacy Policy published on the website.
The Privacy Policy explains what personal data we collect, why we process it, which service providers may process it, how long it may be retained, and what rights users have under GDPR and applicable Estonian law.
19. Limitation of liability
To the extent permitted by applicable law, LocalRank-SEO is not liable for:
indirect, incidental, special, or consequential losses;
loss of profit, revenue, business opportunity, reputation, or data;
customer decisions or business results based on our services, materials, tools, or recommendations;
failures, delays, or disruptions caused by third-party services;
delivery delays caused by carriers, customs, address issues, or other events outside reasonable operational control;
changes to Google, search engines, AI platforms, social platforms, payment providers, fulfillment providers, or other third-party systems.
For product orders, our total liability related to a specific order is generally limited to the amount paid for that order, unless mandatory law requires otherwise.
For service projects, liability limitations may be agreed separately in the relevant proposal, invoice, agreement, or contract.
Nothing in these Terms limits liability or rights that cannot be excluded under applicable law.
20. Complaints and dispute resolution
If the customer has a complaint about an order, product, service, or website issue, they should first contact us at info@localrank-seo.com.
Please include a clear description of the issue, relevant order or invoice details, and any supporting information.
Consumer complaints and dispute resolution are handled in accordance with applicable consumer protection law. If a consumer dispute cannot be resolved directly, the consumer may have the right to contact the competent consumer protection authority or consumer dispute resolution body.
21. Changes to these Terms
We may update these Terms from time to time to reflect changes in services, products, website functionality, legal requirements, payment providers, fulfillment partners, or business operations.
The updated Terms will be published on this page with the new “Last updated” date.
If you continue using the website or place new orders after the updated Terms are published, you are deemed to accept the updated Terms.
For existing orders or service agreements, the version in effect at the time of purchase or agreement will generally apply unless otherwise required by law or agreed in writing.
22. Governing law and jurisdiction
These Terms are governed by the laws of Estonia, without prejudice to any mandatory consumer protection rights that may apply in the customer’s country of residence.
Disputes should first be attempted to be resolved through negotiation.
If a dispute cannot be resolved by negotiation, it may be submitted to the competent Estonian court or another competent authority as provided by law.
23. Contact
For questions about these Terms, the website, services, or orders, please contact:
AI Search OÜ
Registration code: 17515106
Address: Mäealuse 4/1, 12618 Harjumaa, Estonia
Email: info@localrank-seo.com
Privacy Policy
May 5, 2026
AI Search OÜ respects your privacy and processes personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Estonian data protection laws.
This Privacy Policy explains how we collect, use, store, and share personal data when you use our website, contact us, book a call, request information, use our tools, or place an order through our website.
1. Data controller
The data controller is:
AI Search OÜ
Registration code: 17515106
Address: Mäealuse 4/1, 12618 Harjumaa, Estonia
Email: info@localrank-seo.com
2. What personal data we collect
Depending on how you interact with us, we may collect the following personal data:
name;
email address;
company name;
website URL;
phone number, if provided;
message, inquiry, or form submission content;
booking details submitted through Calendly;
information related to requested audits, consultations, proposals, or services;
order information, including ordered product, quantity, order value, currency, and order metadata;
shipping information required to fulfill product orders, such as recipient name, shipping address, city, postal code, country, and delivery details;
customer-specific product information, such as business profile, QR code destination, review link, business name, or other details submitted for a product order;
limited payment-related information, such as payment status, transaction identifier, billing email, and payment method summary where available.
We do not store full card numbers, CVV codes, or complete payment card details on our own servers. Online payments are processed by Stripe through its secure payment environment.
We may also collect technical and usage data when you visit the website, including:
IP address;
browser type;
device information;
pages visited;
referring source;
language settings;
cookie preferences;
interaction and analytics data;
approximate location based on technical data.
3. How we use personal data
We use personal data for the following purposes:
responding to inquiries or contact requests;
preparing audits, consultations, or proposals;
communicating with potential and existing clients;
booking and managing calls;
providing agreed services;
processing product orders;
arranging payment processing;
arranging production, fulfillment, and delivery of ordered products;
providing customer support;
handling delivery, replacement, refund, or complaint-related issues;
improving our website, services, products, and user experience;
measuring website performance and usage;
maintaining website security and preventing spam, misuse, or fraud;
complying with accounting, tax, consumer protection, legal, and regulatory obligations;
establishing, exercising, or defending legal claims where necessary.
We do not sell personal data.
We do not currently send marketing newsletters. If this changes, we will use an appropriate legal basis, such as consent where required.
4. Legal basis for processing
Depending on the situation, we process personal data on one or more of the following legal bases:
Performance of a contract - for example, when we provide services, process an order, arrange payment, fulfill a product order, or provide customer support.
Pre-contractual steps - for example, when you request an audit, consultation, proposal, or service information.
Legitimate interests - for example, website security, business administration, service improvement, fraud prevention, and communication with business contacts.
Legal obligation - for example, accounting, tax, consumer protection, or legal compliance requirements.
Consent - for example, where consent is required for non-essential cookies, analytics, embedded tools, or future marketing communications.
5. Cookies and analytics
Our website uses cookies and similar technologies to operate the website, improve user experience, remember preferences, measure performance, and understand how visitors use the website.
Cookies may include:
Essential cookies - necessary for basic website functionality, security, forms, and navigation.
Preference cookies - used to remember settings and preferences.
Statistics/analytics cookies - used to understand website usage and performance.
Marketing cookies - used only if marketing or advertising tools are enabled in the future.
Where legally required, non-essential cookies are used only with user consent. Cookie preferences can be managed through the cookie banner or browser settings.
We currently use or may use analytics and website tools such as:
Google Analytics;
Google Search Console;
Framer Analytics;
Framer website functionality and forms.
6. Third-party service providers
We may share personal data with trusted third-party service providers where necessary to operate the website, provide services, process payments, fulfill product orders, manage customer communication, or comply with legal obligations.
These providers may include, for example:
website platform, hosting, form, and analytics providers, such as Framer, Google Analytics, Google Search Console, and Framer Analytics;
email, document, spreadsheet, CRM, and workflow tools, such as Google Workspace, Google Sheets, and ClickUp;
payment providers, such as Stripe;
product production, fulfillment, and shipping providers;
booking tools, such as Calendly;
cookie consent, security, and anti-spam tools;
accountants, legal advisers, public authorities, or other professional advisers where required.
Service providers process personal data only where necessary for their services and must protect personal data according to applicable data protection requirements.
7. Calendly and embedded tools
Our website may include embedded third-party tools, such as Calendly for booking calls.
If you use an embedded tool, the information you submit may be processed by that third-party provider according to its own terms and privacy policy, as well as by LocalRank-SEO for the purpose of managing the booking or related communication.
8. Payment and order fulfillment
When you place an online product order, payment is processed by Stripe. We receive limited payment-related information needed to confirm and manage the order, but we do not receive or store complete payment card details.
Order and shipping information may be shared with our fulfillment partner so the product can be produced and delivered to the customer.
This may include:
customer name;
email address;
shipping address;
ordered product;
quantity;
order details;
customer-specific product information, such as a QR code destination, review link, or business profile where needed for production.
9. International data processing
Personal data may be processed in Estonia, elsewhere in the European Economic Area, or outside the European Economic Area where our service providers operate internationally.
Where personal data is transferred outside the European Economic Area, appropriate safeguards are used where required under GDPR, such as standard contractual clauses, adequacy decisions, data protection frameworks, or other lawful transfer mechanisms provided by the relevant service provider.
10. Data retention
We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including legal, accounting, tax, consumer protection, dispute-resolution, and security purposes.
Retention periods may vary depending on the type of data:
inquiry and lead data may be retained for follow-up and business communication;
service-related data may be retained for the duration of the client relationship and for a reasonable period afterward;
order and transaction-related data may be retained for accounting, tax, fraud prevention, customer support, and dispute-handling purposes;
shipping and fulfillment data may be retained as needed to process orders, resolve delivery issues, and handle claims;
analytics and technical data may be retained according to the settings of the relevant tools;
accounting and invoice-related data is generally retained for seven years from the end of the financial year in which the relevant accounting source document was recorded, or for another period required by law.
You may request deletion of your personal data by contacting info@localrank-seo.com. Deletion may not be possible where retention is required by law or where data is needed to establish, exercise, or defend legal claims.
11. Your rights
Subject to applicable law, you have the right to:
request access to your personal data;
request correction of inaccurate or incomplete personal data;
request deletion of personal data;
request restriction of processing;
object to certain processing;
request data portability where applicable;
withdraw consent where processing is based on consent;
file a complaint with a competent data protection authority.
In Estonia, the competent supervisory authority is the Estonian Data Protection Inspectorate. The Inspectorate supervises compliance with personal data protection rules in Estonia. Complaints or applications may be submitted to the Inspectorate by email or post according to its instructions. Requests related to personal data should be submitted in writing to info@localrank-seo.com.
12. Security
We use appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, loss, misuse, or destruction.
These measures may include secure hosting, access controls, account permissions, software updates, reputable service providers, and secure payment processing through Stripe.
No internet-based system can be guaranteed to be fully secure at all times, but we take reasonable measures to reduce risks and protect the personal data we process.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, products, tools, service providers, legal requirements, or business operations.
The latest version will be published on this page with the updated “Last updated” date.
14. Contact
For questions about this Privacy Policy or the processing of personal data, contact:
AI Search OÜ
Registration code: 17515106
Address: Mäealuse 4/1, 12618 Harjumaa, Estonia
Email: info@localrank-seo.com
Returns & Refund Policy
May 5, 2026
This Returns & Refund Policy applies to products ordered through the LocalRank-SEO website.
AI Search OÜ is the seller of products purchased through this website. Products may be produced and shipped by a third-party made-to-order production and fulfillment partner on our behalf.
Because our products are made to order and may include customer-specific or personalized elements, return and cancellation rights are more limited than for standard stocked goods.
1. Made-to-order and personalized products
Products sold through our website are generally made to order after the order has been confirmed and reviewed by us.
Some products may include personalized or customer-specific elements, such as a QR code, business profile, review link, logo, business name, or other customer-selected information.
Where a product is made to the customer’s specifications or clearly personalized, the standard 14-day withdrawal right may not apply under applicable consumer law.
Because of this, returns, cancellations, and exchanges are generally not accepted for:
change of mind;
ordering by mistake;
no longer wanting the product;
selecting the wrong business profile, review link, QR destination, or other customer-specific detail;
providing incorrect information;
dissatisfaction not caused by a defect, damage, misprint, or fulfillment error.
This does not affect any mandatory consumer rights that apply under law.
2. Order review and production
After payment is completed, we review the order before sending it to production.
Before placing an order, the customer is responsible for checking that all selected information is correct, including any business profile, QR code destination, review link, shipping details, product options, and other order details.
If the customer selects the wrong business profile, QR destination, shipping address, or other order detail, we may not be able to change the order once it has been confirmed and sent to production.
If you notice an error immediately after placing an order, contact us as soon as possible at info@localrank-seo.com. We will try to help, but changes are not guaranteed.
3. Customer errors
Because products are made to order, we do not provide free replacements, refunds, or exchanges for customer errors, including:
selecting the wrong business profile,
selecting the wrong QR code or review destination,
providing incorrect or incomplete order information,
providing an incorrect or incomplete shipping address,
ordering the wrong product or quantity,
changing your mind after purchase.
If a customer error is discovered after the order has been confirmed or sent to production, a new order may be required.
4. When a replacement or refund may be available
A replacement, refund, or other legally required remedy may be available if:
the product arrives damaged,
the product is defective,
the product is misprinted,
the wrong item was sent,
the QR code or customer-specific element was printed incorrectly due to our or our fulfillment partner’s error,
the order is confirmed lost in transit under the applicable claim conditions.
Our default remedy for confirmed production, fulfillment, or delivery issues is a replacement first. A refund may be provided if replacement is not reasonable, not possible, or required by applicable law.
5. Damage, defects, misprints, or wrong items
If the delivered product is damaged, defective, misprinted, or incorrect, contact us as soon as possible at info@localrank-seo.com.
For fastest handling, contact us within 30 days after receiving the product. This allows us to submit the issue to our fulfillment partner within their operational claim window. Printful, for example, requires claims for misprinted, damaged, or defective items to be submitted within 30 days after the product has been received.
Please include:
full name,
order number,
email used at checkout,
description of the issue,
clear photos showing the problem.
In most cases, we will ask for photos instead of requiring the product to be returned. If a physical return is needed, we will provide return instructions after reviewing the case. Customers should not send products back without contacting us first.
If the claim is approved, we will usually provide a replacement. A refund may be provided if replacement is not reasonable, not possible, or required by applicable law. The 30-day operational claim window does not limit mandatory consumer rights that apply under law.
6. Lost packages
If an order appears to be lost in transit, contact us as soon as possible at info@localrank-seo.com.
For fastest handling, lost-package issues should be reported no later than 30 days after the estimated delivery date, so we can submit the issue to the fulfillment partner or carrier within the applicable claim window.
A package may be considered lost only after reviewing the tracking information, carrier status, delivery route, and claim eligibility.
If the order is confirmed lost in transit and qualifies under the applicable conditions, we will usually provide a replacement. A refund may be provided if replacement is not reasonable, not possible, or required by applicable law.
The 30-day operational claim window does not limit mandatory consumer rights that apply under law.
7. Package marked as delivered but not received
If tracking shows the package as delivered but you cannot find it, please first:
check nearby safe places,
check with household members, colleagues, neighbors, reception, or building management,
contact the local delivery carrier.
If the issue is not resolved, contact us with your order number and delivery details.
Packages marked as delivered may not always qualify as lost-in-transit claims, but we will review the case individually.
8. Incorrect shipping address
Customers are responsible for providing a correct, complete, and deliverable shipping address at checkout.
If the customer provides an incorrect, incomplete, or undeliverable address and the shipment cannot be delivered, the order is generally not eligible for a refund for that reason alone.
If reshipment is possible, additional shipping charges may apply.
If you notice an address error after placing an order, contact us immediately. Address changes may not be possible once the order has been confirmed or sent to production.
9. Unclaimed or refused shipments
If a shipment is unclaimed, refused, or cannot be delivered and is returned by the carrier, reshipping may require an additional shipping payment.
Refunds are generally not provided for unclaimed or refused packages unless required by law or unless the issue was caused by our or our fulfillment partner’s error.
10. Refund method
If a refund is approved, it will generally be issued to the original payment method used for the purchase.
Refund processing times may vary depending on the payment provider, card issuer, and customer’s bank.
Shipping fees may be non-refundable unless the refund relates to a confirmed fulfillment error, damaged or defective product, qualifying lost package, or another situation where refunding shipping is required by law.
11. Statutory consumer rights
Nothing in this policy limits mandatory consumer rights that cannot be excluded under applicable law.
For consumers, statutory rights may apply where a product is defective, damaged, incorrect, or otherwise does not conform to the contract.
In Estonia, consumers generally have the right to submit claims for defective goods within two years of purchase if the defect is one for which the trader is responsible.
12. How to contact us
For return, refund, replacement, or delivery-related questions, contact:
AI Search OÜ
Registration code: 17515106
Address: Mäealuse 4/1, 12618 Harjumaa, Estonia
Email: info@localrank-seo.com
Please include your order number and a clear description of the issue.
13. Policy updates
This Returns & Refund Policy may be updated from time to time to reflect changes in products, fulfillment processes, legal obligations, operational practices, or carrier conditions.
The version published on the website at the time of purchase will generally apply to the relevant order unless otherwise required by law.
Shipping Policy
May 5, 2026
This Shipping Policy applies to products ordered through the LocalRank-SEO website.
AI Search OÜ is the seller of products purchased through this website. Products may be produced and shipped directly to the customer by a third-party made-to-order production and fulfillment partner on our behalf.
LocalRank-SEO does not keep physical stock or dispatch products from its own office. However, customers should contact LocalRank-SEO for order, shipping, delivery, replacement, or refund-related questions.
1. Shipping destinations
Orders are currently accepted for delivery to the following countries and regions:
European Union member states
United Kingdom
Iceland
Liechtenstein
Norway
Switzerland
United States
Canada
Australia
New Zealand
Orders with shipping addresses outside the currently supported countries may not be accepted at checkout.
2. Made-to-order fulfillment
Products are generally made to order.
After payment is successfully completed, we review the order before sending it to production and fulfillment. Once the order has been confirmed and submitted for fulfillment, production begins.
Estimated fulfillment time is typically 2-5 business days before shipment.
During busy periods, holidays, or exceptional operational delays, fulfillment may take longer.
3. Estimated shipping times
After fulfillment, shipping time depends on the destination country, local carrier conditions, customs processing, and other logistics factors. The following delivery windows are estimates only and are not guaranteed.
Typical shipping estimates after fulfillment:
Europe and United Kingdom: approximately 3-10 business days.
United States and Canada: approximately 3-8 business days for many shipments, though some deliveries may take longer depending on destination and carrier.
Australia and New Zealand: delivery times vary and may be longer depending on route, local carrier performance, and customs processing where applicable.
Actual delivery times may be longer due to seasonal demand, customs checks, weather conditions, transport disruptions, address issues, or carrier delays outside operational control.
4. Shipping charges
Shipping charges, if applicable, are shown at checkout before the order is completed.
If shipping is included in the displayed product price, this will be reflected during checkout.
Any future changes to shipping rates, destination coverage, or fulfillment methods may be updated without prior notice, but will apply only to orders placed after the updated information is published.
5. Tracking information
Tracking is provided for shipped orders where available through the carrier network used by the fulfillment partner.
Once the order has been fulfilled and dispatched, tracking details are sent to the customer using the contact information provided at checkout.
Tracking events can sometimes appear with delays or limited updates depending on the destination country and local delivery provider.
6. Customs, import duties, and taxes
For international shipments, customs duties, import taxes, VAT handling fees, brokerage charges, or similar charges may be applied by the destination country.
These charges are generally the customer’s responsibility unless clearly stated otherwise at checkout.
Customs inspections and import procedures may delay delivery and are outside our reasonable control.
Customers are responsible for ensuring that the ordered product can be legally imported into the destination country.
7. Incorrect or incomplete shipping address
Customers are responsible for entering a correct, complete, and deliverable shipping address at checkout.
If an order cannot be delivered because the address was incorrect, incomplete, or not deliverable, reshipment may require payment of additional shipping costs.
If an address error is noticed immediately after placing the order, contact us as soon as possible at info@localrank-seo.com.
Address corrections may not always be possible once the order has been confirmed or submitted for fulfillment.
8. Unclaimed or refused packages
If a package is unclaimed, refused, or cannot be delivered and is returned by the carrier, reshipping may require an additional shipping payment.
If the package is destroyed by the carrier, not returned to the fulfillment partner, or otherwise cannot be recovered, reshipment or refund eligibility will depend on the specific circumstances, carrier outcome, and applicable law.
9. Lost packages
If a package is believed to be lost in transit, contact us as soon as possible at info@localrank-seo.com.
For fastest handling, lost-package issues should be reported no later than 30 days after the estimated delivery date. This helps us submit the issue to the fulfillment partner or carrier within the applicable operational claim window.
A package may be considered lost only after review of the tracking information, carrier status, shipping route, and claim eligibility.
If a shipment is confirmed lost in transit and qualifies under the applicable conditions, we will usually provide a replacement. A refund may be provided if replacement is not reasonable, not possible, or required by applicable law.
The 30-day operational claim window does not limit mandatory consumer rights that apply under law.
10. Marked as delivered but not received
If tracking shows the shipment as delivered but the package cannot be found, the customer should first:
check nearby safe places;
check with household members, colleagues, neighbors, reception, or building management;
contact the local delivery carrier.
If the issue is not resolved, contact us with the order number and delivery details. Packages marked as delivered may not always qualify as lost-in-transit claims, but we will review the case individually.
11. Delays outside our control
Delivery estimates are not guarantees. Delays may occur due to:
carrier backlogs,
severe weather,
customs processing,
public holidays,
high seasonal order volume,
geopolitical or transport disruptions,
local delivery network issues,
other events outside reasonable operational control.
We are not responsible for delays caused by events outside our reasonable control, but we will make reasonable efforts to assist customers with tracking information and claim follow-up where appropriate.
Nothing in this Shipping Policy limits mandatory consumer rights that apply under law.
12. Support contact
For shipping-related questions, delivery issues, address problems, or lost-package reports, customers should contact us at info@localrank-seo.com and include:
full name,
order number,
email used for the order,
shipping address,
and a description of the issue.
13. Policy updates
This Shipping Policy may be updated from time to time to reflect changes in fulfillment practices, shipping availability, carrier performance, or legal requirements.
The version published on the website at the time of purchase will generally apply to the relevant order unless otherwise required by law.